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FAQ/CLAUSES

All first-time customers to pre-register online and give their consent for collection of *personal data.

 

We will not be able to accept first-time bookings via phone calls. We suggest to contact us through WhatsApp or email.

Student Discount is only provided when eligible Student Pass/IC is shown and registered during booking and during equipment collection.

Prices of equipment, as well as any discounts shown may be subjected to changes without prior notifications from BroTales Studio. Do contact us directly for final fixed price and discounts on packages.

Depending on the nature of your interaction with us, we may collect and use your personal data for the following purposes:

  • Verifying your identity and processing equipment / studio rentals requested by you;

  • Providing customer service functions;

  • Processing payment or credit transactions;

  • Complying with legal and regulatory requirements;

  • Conducting investigations and internal risk management checks / credit checks / fraud detection on the grounds of suspected illegal activities.

 

We seek your understanding that we are continuing with the collection and use of NRIC Numbers / Foreign Identification Numbers (“FIN”) / Work Permit Numbers for identity verification purposes. This is to better protect you from fraudulent impersonation.

We will not disclose your personal data to other persons or entities for any advertising, promotion or marketing purposes, without your consent.


*Personal Data refers to any information about you from which you can be identified. General examples include your Name, Identification numbers such as NRIC / FIN / Work Permit / Passport and Birth Certificate, residential address, email address, telephone number, nationality or date of birth.

OTHERS

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Contact Us

45 Genting Lane #07-01, S349557

Same Block as Genting Warehouse

+65 97662665

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